Administrative Services Director

City Of Newberg, OR | Full-time


Administrative Services Director Position

The Administrative Services Director serves an important leadership role in the organization and actively supports the City Manager’s efforts to implement the City Council’s goals and policies. This newly created position will focus on integrating the activities of Finance, Human Resources, and Information Technology into a single cohesive department. These divisions had been separately functioning departments until the 2021-22 Budget.

The Administrative Services Director participates as a member of the Executive Leadership Team to ensure cross-departmental collaboration and open, effective communication designed to identify opportunities for growth and improvement. The Administrative Services Director partners with the City Manager to drive cultural development, exercising creative thinking, and finding innovative solutions to issues affecting the workforce. The Administrative Services Director provides sound leadership and offers technical guidance to the City Manager, other department heads, supervisors, and employees on relevant issues. Reporting directly to the City Manager, the Administrative Services Director may serve as Acting City Manager in the absence of the City Manager.

The Director participates in the preparation, coordination, and presentation of the City’s annual budget and leads the development and administration of the departmental budget. The Administrative Services Director actively manages the development and implementation of goals, objectives, and priorities for each division. This position also participates in labor relations and collective bargaining contract negotiations and administration and serves as risk manager and strategic planner related to investments in information technology.

The Director manages a team of 17 with three direct reports, including the City Technology Manager, Finance Manager, and Human Resources Manager, who are responsible for the day-to-day activities of their respective divisions. Importantly, the Administrative Services Director embodies the City of Newberg’s STRIVE values: service, teamwork, responsibility, integrity, value, and equity by promoting and developing those values within employees.


  • Conduct thorough assessments of Finance, Human Resources, and Technology to integrate and align the work of the three divisions into a cohesive department. Identify opportunities, implement changes, and ultimately create a structure that supports a unified vision and aligns with the City’s values.
  • As a part of Administrative Services rebuild, assess the City’s software and systems, increase stability, and ensure consistency. Work to streamline processes, identify opportunities for efficiency, and ultimately increase the quality of City operations.
  • Lead the development and implementation of equity and inclusion programs. Encourage continued support towards an equitable and inclusive culture, contribute to an environment of trust, nurture collaboration, and support learning through growth and transformation.
  • Foster a culture of learning, empowerment, accountability, and growth for all employees. Formalize programs and create opportunities for employee training and development with a focus on delivering diverse experiences while providing outstanding services to the community.
  • Along with the City Manager, champion and lead efforts to implement and strengthen a values-driven culture with a strong emphasis on customer service. Steward implementation of the City’s core values and promote actionable goals that align with the high-performing organizational approach and support the evolving culture.
  • Make the necessary time and effort to form and maintain excellent working relationships throughout the City. Be a vocal advocate for all City staff, establish trust, and encourage cross-departmental collaboration to prioritize and execute achievable goals.

Successful Candidate

The Administrative Services Director embraces Newberg’s history and brings enthusiasm and boldness to move forward with the evolving culture. With a willingness to dig into the details, the successful candidate recognizes trends hindering progress, identifies opportunities for improvement, and develops and implements better practices to drive necessary change. With strong emotional intelligence and well-defined leadership skills, the Administrative Services Director values diversity of thought, builds a strong understanding of equity, and serves as a catalyst for broad, citywide change.

A strategic thinker, the Administrative Services Director clearly sees the big picture and long-term vision for the City. The preferred candidate understands the importance of balancing the overall vision with day-to-day activities. The Administrative Services Director has robust interpersonal skills and builds strong and effective working relationships, quickly establishing trust and rapport in order to partner with different levels of the organization to achieve desired results.

With an employee-focused mentality and a true dedication to organizational development, the Administrative Services Director will be an expert in high-functioning internal services. An approachable leader, the successful candidate models behaviors expected throughout the organization, including mutual respect, accountability, commitment to high-quality work, and sound customer service. The ideal candidate has a strong background in managing and empowering employees, encouraging staff to maximize their skills and capabilities to best serve the needs of the City and the Newberg community. Through empathy and compassion, the Administrative Services Director brings a sense of calm and stability while successfully navigating the challenges associated with continuous improvement.

Friendly and approachable, the Administrative Services Director encourages a culture of open and transparent communication. As an active listener, the successful candidate creates a supportive environment, soliciting input and offering innovative approaches to complex challenges. The Administrative Services Director uses an equitable and inclusive lens along with data to make informed decisions. This person also embraces technology and innovation and utilizes both to drive efficiency. The Administrative Services Director models work-life balance and has a good sense of humor.


The successful candidate has a combination of skills and education that enable success as Newberg’s Administrative Services Director, such as a bachelor’s degree in business administration or public administration and five years of related experience, including three years in a leadership role. Progressively responsible human resources leadership and administration experience are essential, as is knowledge of all aspects of municipal finance. The ability to oversee technological applications that serve to enhance capacity and efficiency for the City is expected. Change management experience with direct knowledge of driving and supporting cultural and organizational change is required.

Inside City Hall

Newberg is governed by a seven-member City Council consisting of a Mayor and six Councilors. The Council employs three officers to carry out the day-to-day business of the City and manage its operations. The City Manager oversees administration, a contract City Attorney serves as the chief legal officer, and the Municipal Judge handles the City’s Municipal Court.

Newberg is transitioning to a high-performing, continuous improvement culture that hires the right people, provides them appropriate direction and oversight, trains them to do their work, and focuses on results. With a track record of finding creative solutions and working collaboratively between federal, state, county, and other partners, the City and its staff work hard to achieve the long-term vision of residents, the Council, and community partners.

Newberg employs 141 employees, and the 2021-22 budget of $133.8 Million reflects Newberg as a steadily growing community that implements City Council priorities. City services are provided through the following departments: Administrative Services (Finance, Human Resources, and Information Technology); Community Development; Legal; Library; Police; and Public Works.

Fire and emergency medical services are provided by Tualatin Valley Fire and Rescue after the City of Newberg and the Newberg Rural Fire Protection District officially annexed into their service area in July of 2018. Parks, trails, open space, and recreational opportunities are provided by the Chehalem Park and Recreation District.

2040 Community Vision – aNewBERG

The recently adopted (August 2019) community vision, aNewBERG states that in 2040, Newberg will be the gem of the Willamette Valley – mirroring the surrounding bucolic landscapes, its cultivated relationships, flourishing culture, thoughtfully enhanced sense of place, strong local economy, and collaborative leadership nourish our thriving community.

The aNewBERG Community Vision identified five topic areas:

COMMUNITY ENGAGEMENT In Newberg, engagement is a part of who we are. We give our time, talents, and treasures to strengthen the community. We blend service into our jobs and institutions, help each other, and pride ourselves in donating and shopping locally. Our authentic relationships serve as a strong foundation for a supportive community.

COMMUNITY LEADERSHIP Our leaders come from diverse groups, backgrounds, and sectors throughout the community and surrounding region. They foster creative, two-way communications and collaborate to ensure Newberg’s long-term success.

CULTURAL ASSETS Newberg residents take pride in all that our community offers. As a cultural hub, there is a range of accessible artistic events and recreational activities, as well as many local shops and restaurants you can wander into with friends.

ECONOMIC DEVELOPMENT Newberg’s economy thrives by leveraging our geographic amenities and the capabilities of local businesses and organizations. We create family-wage jobs through a strong business and workforce development program. We retain and attract businesses to Newberg and have a vibrant downtown.

LIVABILITY AND DEVELOPMENT Newberg is a well-planned community where the built environment blends seamlessly into surrounding, natural landscapes. Our small-town character, accessibility, and affordability create a sense of belonging where individuals, families, and people of all ages love to live, work, and play.

The Newberg Community

In support of its 24,045 residents, the City of Newberg cultivates a healthy, safe environment where community members can work, play, and grow. A friendly, dynamic, and diverse community that values partnerships and opportunity, Newberg is growing because of the high standard of living; clean, green environment; and strong economy.

Newberg is located approximately 25 miles southwest of Portland on the northeast side of Yamhill County. The Chehalem Mountains surrounding the community and the Willamette River create a natural bowl, providing a special sense of place that is cherished by the residents of Newberg. The community’s strategic location provides easy access to varied and plentiful recreational opportunities. A short drive also provides access to the many urban assets of Portland. Countless rivers and forests are within easy driving distance, offering a variety of outdoor recreation opportunities. From Newberg, the Cascade Mountains are a one-hour drive east, offering skiing, camping, fishing, and hiking. A one-hour drive west offers breathtaking views of the Pacific coastline with its many beautiful beaches.

Newberg has a balanced economic base that is led by manufacturing, health care, tourism, and education. World-class wine tasting is available throughout Yamhill County. As the gateway to Oregon wine country, Newberg’s leisure, hospitality, and tourism industry is growing. With fertile agriculture lands, there are dozens of wineries located in the countryside north and west of the City. In addition to winemaking, international corporations have invested in the fields of electronics and food processing. The strong manufacturing base includes dental equipment, food handling equipment, medical devices, advanced machining, and machine shops, all supporting the manufacturing sector. Newberg is home to George Fox University, a nationally-recognized Christian university, and the Portland Community College Newberg Campus. Education and health services are growing with the expansion of Providence Newberg Medical Center and the new George Fox University Health Occupation facility.

The City of Newberg is served by the Newberg School District, which has six elementary schools, two middle schools, and two high schools: Newberg High School and Catalyst Alternative High School. There are also two private Christian grade schools: Veritas School and C. S. Lewis Academy.

With a farmers’ market, first Friday art walks, and festivals, Newberg is a lively community. Providing far more than just books, the City Library is always a hub of activity. The Chehalem Cultural Center is a community asset that inspires and enriches lives through art and cultural offerings. The Center houses a fine arts gallery and exhibition hall, three multipurpose arts studio classrooms, a state-of-the-art clay studio, a recording studio with four music practice studios, a meeting space, and an elegant grand ballroom for public and private events. The Chehalem Park and Recreation District maintains more than 200 acres of recreational sites and trails with activities for all ages. The residents of Newberg believe strongly in volunteering and provide countless hours of support to the community’s many churches and service organizations.

Based on the recently completed 2040 Community Vision plan, Newberg residents have reaffirmed their focus on preserving livability and expanding on existing community engagement, community leadership, cultural assets, and economic development.

Compensation and Benefits

The hiring range for the Administrative Services Director is $102,948 – $131,784. Starting salary will depend on the qualifications of the successful candidate. Newberg has a robust benefits package that includes medical, dental, vision, life insurance, employee assistance program, and participation in the Oregon Public Employees Retirement System. Vacation, administrative leave, sick leave, and holidays are also included for this position. Additional information can be found in the Employee Handbook.

How to Apply

The City of Newberg is an equal opportunity employer and is dedicated to a policy of non-discrimination. The City is committed to creating and supporting an inclusive and welcoming environment for all employees to thrive.

Applications will be accepted electronically. Applicants complete a brief online form and are prompted to provide a cover letter and resume. Open until filled with the first review of applications on November 1, 2021.

For more information or questions regarding the City of Newberg or the Administrative Services Director position, please contact Heather Gantz at

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