Assistant City Manager

City of Tigard, OR | Full-time

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The Position

The City of Tigard is a progressive organization that has rallied together as one to meet the needs of the business community, community members, and non-profits during COVID-19. To meet the growing needs of our community, we are adding a second Assistant City Manager to our team. Along with being a part of our continued COVID-19 response, this new forward-thinking team member will join us in tackling major initiatives around climate change, homelessness, and parks and recreation. This work will be accomplished through the lens of our recently adopted Community Promise or “Five E’s” – equity, environment, economy, engagement, and excellence.

The new Assistant City Manager will oversee our Investment and Infrastructure portfolio, including Community Development, Finance and Municipal Court, Fleet and Facilities, and Public Works. The partner Assistant City Manager oversees the Engagement and Innovation team, including Administration, Human Resources, Information Technology, Library, and Strategic Communication and Engagement. In collaboration with the peer Assistant City Manager, this position will coordinate with other departments to maximize available resources and foster relationships throughout the City. Both assistant city manager positions will provide direction to department heads and collaborate with teammates to identify opportunities to advance the City’s Strategic Plan, City Council goals, and other guiding documents.

This position oversees, directs, and participates in all activities of the City’s operations, including short- and long-range planning, policy development and administration, and strategic planning. The Assistant City Manager participates in developing and administering the City’s budget and partners with department leadership to create and manage their departmental budgets. This position also evaluates the effectiveness of service delivery, identifies opportunities for improvement, and directs the implementation of forward-thinking change.

The Assistant City Manager is appointed by and reports directly to the City Manager and will share responsibility in serving as Acting City Manager in the absence of the City Manager. As this position acts as an extension of the City Manager’s leadership, it is paramount that the working relationship with the City Manager and peer Assistant City Manager be one of deep trust and collaboration. Each will share their candid insights, advice, and analysis to make informed decisions while presenting a united leadership team and representing the City’s values.

The Priorities

  • Foster a welcoming and collaborative team environment, build trust and empower teammates to bring fresh ideas, develop innovative strategies, and provide creative solutions to meet the growing and changing needs of the organization. 
  • Ensure internal alignment, connectivity, and stronger integration among the departments in the Investment and Infrastructure portfolio. Collaborate effectively, recognize where the work intersects, identify common goals, and support cross-departmental projects and initiatives. 
  • Actively champion and support the City’s ongoing diversity, equity, and inclusion initiatives. Collaborate to create a more inclusive workplace, champion equity in City services, and embrace the growing diversity throughout the Tigard community. 
  • Support the multi-year Total Tyler software implementation by identifying and removing roadblocks and ensuring a successful rollout. 
  • Provide strategic leadership and support for several projects and initiatives in the Investment and Infrastructure portfolio, including the facilities consolidation project, parks and recreation master plan implementation, Town Center Development Agency investment, affordable housing plan implementation, transportation system plan, Universal Plaza construction, and River Terrace development.

The Successful Candidate

The new Assistant City Manager is a strategic thinker who will quickly understand the values of Tigard and easily sees the big picture and long-term vision for the City. The successful candidate brings their own set of diverse experiences that add value and perspective while promoting solutions that address the City’s ambitious goals. As a visionary leader, the Assistant City Manager brings a fresh yet experienced voice and perspective to the Investment and Infrastructure portfolio with a strong ability to see the interdependencies between all departments.

The successful candidate has a strong background in strategic planning and execution and understands the importance of advancing new initiatives while supporting current programs, services, and daily operations. A creative problem solver, the Assistant City Manager supports sound decisions while maintaining the flexibility to meet the evolving needs of the organization. With a background in change management, the successful candidate identifies trends and problems hindering progress and develops and implements best practices to drive necessary change. The Assistant City Manager values diversity of thought, fosters mutual respect at all levels, and effortlessly balances internal needs with external initiatives. In addition, the ideal candidate encourages cross-departmental collaboration and effortlessly partners with the City Manager and peer Assistant City Manager to provide sound advice and guidance in support of broader organizational alignment.

With strong emotional intelligence, the Assistant City Manager represents Tigard with integrity and advocates for the City at all times. The successful candidate is also confident yet humble and diplomatic in all interactions and can clearly and effectively articulate the position and the needs of the City. A natural convener and collaborator, the Assistant City Manager recognizes the importance of relationships and partnerships at all levels and brings a history of engaging in effective, meaningful communication with internal and external stakeholders. As genuine and authentic leaders, the successful candidate is approachable and actively nurtures an open and welcoming environment that continues to advance the City’s diversity, equity, and inclusion initiatives.

Importantly, the Assistant City Manager leads and empowers teammates while promoting a forward-thinking culture that embraces change for the better. A highly effective leader, the successful candidate encourages and supports collaboration and employs a leadership style that invites participation and gathers input to inform decisions. The Assistant City Manager develops strategy, sets goals, provides clear expectations, and holds others accountable. The ideal candidate has a strong background in managing and empowering teammates and believes in supporting the professional development, growth, and retention of teammates. It is essential that the Assistant City Manager thoughtfully identify opportunities and implement changes that support an organizational culture built on trust and mutual respect and effectively leverages the team’s talents to advance the City’s goals.

Qualifications

Municipal government management and administration experience, including at least five years of leadership responsibility required. Working knowledge of the departments in the Investment and Infrastructure portfolio ideal. Change leadership experience is highly beneficial. Equivalent to graduation from an accredited four-year college or university with major coursework in business or public administration, public policy, finance, or a related field is required. Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. 

Inside City Hall

Tigard operates under the Council-Manager form of government. The City Council is comprised of the Mayor and four City Councilors, all elected at large and serving four-year terms, with a two-term limit. A nonvoting, participative youth Councilor also serves on City Council. The Council appoints a City Manager who serves as the Chief Operating Officer and policy advisor of the organization and leads, directs, and oversees all City departments and the financial, budget management, and planning efforts. 

The City's 337 employees deliver a comprehensive slate of municipal services through ten departments, including City Management, Community Development, Finance and Municipal Court, Fleet and Facilities, Human Resources, Information Services, Library, Police, Public Works, and Strategic Communications. The FY2022 budget is $392.5 Million, with General Fund Expenditures accounting for $37.9 Million. The six-year Capital Improvement Plan totals $363.8. Million, of which $78.5 Million is in FY2022. 

Our Strategic Vision, Council Goals, and Community Promise

We are guided by our strategic vision – Tigard: an equitable community that is walkable, healthy, and accessible for everyone. We are advancing this vision through our strategic priorities.

  • Set the standard for excellence in public service and customer experience.
  • Create a well-connected, attractive, and accessible pedestrian network.
  • Ensure development and growth support the vision.

The City Council and Leadership Team worked closely together to identify goals and strategies for 2021- 2023 that will build on the work and success of previous years while also addressing new challenges and shifting community needs. We will work on these goals, maintain high-quality core City services, and complete prior goals that are still in progress. The four goals are:

  • Implement an actionable, person-centric, and regional response to homelessness. 
  • Support the Tigard community through a coordinated COVID-19 response. 
  • Develop and implement a bold community resiliency plan. 
  • Adopt and implement the Parks and Recreation Master Plan by developing a realistic funding plan and cost-effective service delivery model. 

The Community Promise or "Five E's" guides the team in implementing the goals and all they do.

  • EQUITY – Ensure just and fair inclusion where all can participate, prosper, and reach their full potential.
  • ENVIRONMENT – Embrace sustainability to improve our natural resources and the livability of our community.
  • ECONOMY – Be responsible stewards of the community’s financial resources entrusted to us.
  • ENGAGEMENT – Involve all voices in our community while building trusting relationships.
  • EXCELLENCE – Set high standards and strive to exceed community expectations.

The Community

Located in the beautiful Pacific Northwest, Tigard, Oregon, with a population of 54,520, is a family-oriented community in Washington County and part of the broader Portland metropolitan area. Tigard offers a unique mix of qualities that attract a growing number of residents and businesses, blending the amenities of a modern city with the friendliness of a small town.

A key player in the regional economy with a talented and highly skilled workforce, Tigard has developed a strong tax base and a diverse business community. The City is situated directly off I-5 and Highway 217, and plans are underway for new light rail connectivity between downtown Portland and Tigard. Our downtown offers unique shopping and dining establishments, transit connections, and access to bike and pedestrian trails. The City’s Town Center Development Agency, in partnership with business stakeholders, is transforming downtown with quality-of-life enhancements, including places to live and work, public art, Universal Plaza, and multiple trails and transit connections that will create a walkable destination for residents and visitors alike.

Community members enjoy an array of annual community events, including the Farmers Market, Festival of Balloons, Egg Hunt, July Fourth Celebration, Movies in the Park, Street Fair, Trick or Treat Main Street, and Downtown Holiday Tree Lighting.

Tigard boasts more than 16 miles of paved trails and 540 acres of parks, greenways, and open spaces, providing nature lovers with a variety of scenic outdoor recreational opportunities to enjoy. Oregon's famed beaches and the Columbia Gorge are all accessible as day trips too. With a diverse economy, strong schools, and community connections, Tigard is one of the most livable cities in Oregon.

Quick Facts

  • Population: 54,520
  • Median Age of Residents: 37.6
  • Median Household Income: $79,809
  • Median Home Value: $408,400

Compensation and Benefits

The Assistant City Manager contract is at the discretion of the City Manager, with an expected hiring range of $117,044 – $153,035 and will depend on the qualifications of the successful candidate. The City of Tigard offers competitive employee benefits including alternative and flexible work schedules. Specific details can be viewed here.

How to Apply

We value diverse perspectives, backgrounds, and life experiences. We are committed to building a workforce of diverse voices to impact decision-making, drive growth, and better serve our community. We strongly encourage those wanting to work with and serve diverse populations to apply.

Apply by completing an online form and submitting a cover letter and resume below. The first review of applications will begin on September 7, 2021.

Questions

Please direct questions to Heather Gantz at hgantz@thenovakconsultinggroup.com.

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